Sales Terms & Conditions
Items are sold to the highest bidder. Bidding on an auction is done in specified increments. The user with the highest successful bid "wins" the auction. Our auctions utilize a Proxy Bidding system. The details about how bidding works, and information on minimum bidding increments, are covered below.
In the rare case of internet or server downtime problems or extreme website server slowness near the conclusion of the auction, we may choose to re-open the bidding and/or extend the auction. In this case only, any emails notifying winning bidders of auction results are null and void for those affected auctions. No auction is complete or final until the winning bidder receives a manually-emailed billing invoice for that item from North American Glass.
Minimum Bidding Increments
HOW PROXY BIDDING WORKS
Our auctions use a Proxy Bid system, which provides you the option to set a maximum price that you are willing to pay for an item and then the automated system will take over and continue to place the minimum bids required to stay in the lead until someone places a higher bid than your maximum. The system will send a notification email to your registered email address if you are outbid. For an item that already has bids, the minimum bid that you may place is one bid increment (see table above) over the current selling price. However, beyond that amount, we do not require your additional bid amount to be aligned with any pre-set increment. Note that this can result in outbidding another member by as little as one cent, or being outbid by as little as one cent. To understand how this occurs, please read this example scenario: Say you want to bid on a lot that already has bids, and is currently at 1005.00. The minimum increment to advance the bid is 50.00, so therefore the lowest acceptable bid that you can place is 1055.00. But, as mentioned above, you may choose to place a proxy bid of any amount higher than 1055.00. So you choose to place a proxy bid of 1056.00. The new current selling price is then determined by the proxy bid amount placed previously by the other bidder. Perhaps the other bidder had placed a proxy bid of 10,000.00 (in that case you are outbid and the new selling price is now 1106.00). Or, perhaps the other bidder's maximum proxy bid was 1005.00 (in that case you will be the new top bidder at 1055.00). Or, perhaps the other bidder's maximum proxy bid was 1056.01 (in that case you are outbid by one cent, and the current selling price is 1156.01). All of these scenarios are very common, and happen hundreds of times across the various lots during the course of the auction. In the case of a tie bid, the earlier bidder is considered the high bidder.
Domestic transactions (Unites States only): We accept payment drawn on US banks in the form of personal check, money order, cashiers check, or US currency. In some cases we also accept Credit Cards and PayPal. If you do not see the option for electronic payment in your emailed invoice statement, this means credit card or Paypal payment is not an option. In that case, please pay by one of the other methods outlined above. For personal checks, we may choose to wait for bank clearance prior to shipping your items.
International transactions: International purchases may be paid via Wire Transfer or US Bank Draft, and must be drafted in US Dollars. We can accept bank drafts that are drawn on US banks only. In some cases we can accept electronic payment by Paypal. If Paypal payment is an available option, it will be specified in the invoice.
For accounts not paid in full within 14 days of the invoice date, the buyer agrees to pay a non-refundable storage fee of 1/10th of 1% per day, of the unpaid invoice. The storage fee for overdue accounts begins to accrue 14 days after the invoice date, and continues to accrue until the full balance due is paid.
DAMAGED and/or FLAWED ITEMS FOR SALE
A note regarding stoneware and ceramics. We visually (only) inspect these items for repairs or damage. If you purchase a stoneware, ceramic, pottery, clay, or earthenware item and choose to perform destructive testing methods (such as a solvent bath, as one example) to search for repairs, you agree to forfeit any possibility of return. Only non-destructive methods are acceptable, if you wish the item to be considered for return, regardless of any repairs or alterations found. Placing a bid on any stoneware, ceramic, pottery, clay, or earthenware item signifies your full agreement and acceptance of this term of sale.
A note regarding glassware items with "haze". This term is used to describe the surface defect of permanent clouding of glass. If we mention "haze" in any way in an item's description (typically under the category of "appearance") then you may assume that you would need to have that item pro-cleaned if you wish to remove the haze. This defect will rarely be visible at all in photographs. But if we list "haze" in any manner, whether that be "trace of haze" or "very light haze" or "freckling of haze" or "scattered haze" or just "haze" then please know that if you require a sparkling clean item, then you would need to have the aforementioned item pro-cleaned. Keep in mind that you won't be able to see the haze in the photos, so simply trust that if we mention haze, then the item does indeed have haze. The same applies for items cited as having scratches, wear, scuffing, etc.....these flaws will almost never show in photos, so we would advise to read the description closely if these type defects are of a concern to you.